Josh serves as the Chair of the Board for TELUS International, a global leader in the provision of business services, such as customer experience, digital transformation, IT solutions, content moderation and back-office support. TELUS International’s almost 50,000 team members provide differentiated customer experiences in over 50 languages from more than 50 delivery centres in 20 countries across North and Central America, Europe and Asia.
He also serves as the Vice Chair of the Board for Carebook, a Canadian leader in providing digital healthcare solutions for pharmacies, insurance providers, governments, businesses and other stakeholders across customer engagement and loyalty, vitals screening, personal health records and chronic disease management.
Additionally, Josh is a Partner at Esplanade Ventures, a leading health-tech venture capital firm that empowers innovative digital health entrepreneurs globally by using their deep industry knowledge and network, actively providing strategic direction and establishing key partnerships and distribution channels.
Prior to 2020, Josh served at TELUS in diverse leadership capacities over a quarter of a century. From 2014 to 2019, he was Group President, overseeing the successful progression of TELUS International, TELUS Health, TELUS Business Solutions, TELUS Agriculture and TELUS Ventures – all leaders in leveraging advanced technologies in order to help their clients achieve new levels of success.
Earlier in his career, Josh proved himself to also be a successful entrepreneur, leading a start-up business that developed network management software until he orchestrated a sale of the company to Verisign.
Josh has served in many board and advisory capacities over his career, supporting organizations such as the Business Council of British Columbia and Canada’s Health and Biosciences Economic Strategy Table.
In 2015, Josh received a Distinguished Alumni Award from the University of Victoria (having graduated from its Engineering faculty). Josh is also a graduate of the Executive Program at Queen’s School of Business.